We are already looking at identifying the post-pandemic new normal. In this context, we should analyse some elements to
outline the dynamics of the European
affairs
market.
Of course, the first notion to be defined is the time
horizon by when
we will have the new normal. If we follow the mathematical approach, with the duration of a pandemic
set at
18 months, it is expected that this autumn will
be the desired moment.
However, the change will not be made directly, there is a period
of transition to arrive at stable new normal. We will talk about months of transition
and of course we have many variables to interpret. Due to these dynamics we have the concept of continuous
process to reach the new normal.
Let's
draw now a
picture of Brussels at the beginning of 2022; so what would the new normal be in a year’s time.
The pandemic will not change the goal of activity in the
European capital. The structures present here will continue to have a mandate
to represent the HQ of the corporation or members of an industrial /
non-governmental sector to favourably influence the legislative process.
We
will, however,
have an evolution of the approach
being much more focused on ˝measurable results˝ rather than on “perception of impact˝. Based
on this concept, and
to focus the activity, the 2022 budget will be defined, which will seek to
answer direct questions such as: what is the objective of the Brussels office? how many people are needed? what communication
activities do we carry out? how necessary is it to travel for business?
Some suggestions to outline the strategy:
Define
the objective of the organization together with colleagues from outside
Brussels.
Analyse
the human resources,
which in the case of entities in Brussels represents about two thirds of the
budget. Prioritize this segment! There is trauma and many operational tissues
are damaged.
Reanalyse
the technical capacity, through an extension of the resource to online events and digital communication.
Structure
internal communication, including a clear calendar of physical and virtual
meetings. Basically, two categories of events will appear: physical and virtual. Of
course, many expect a hybrid solution will be imposed, but I don't think we will have
this format in abundance in a stable market. In drawing this conclusion, I take
into account in particular the cost of a mixed approach, but also the lack of
excitement that virtual debate can generate, even in the combined approach.
Have
a realistic discussion about working from home or office. Now, for sure, we
know the pros and cons of both activities. But let's not forget that before the
pandemic, teleworking was not encouraged by the employers.
Reanalyse
the market where you operate.
The pandemic has led to some
extinctions and brings new opportunities, cannibalization
and consolidation.
Consider
marketing and branding, and here I am not just referring to the organization in
which you work, but also to the personal one. The crisis has taught us that
trust in people is crucial to succeeding in the labyrinth of European affairs.
Dan LUCA / Brussels